Centre of Excellence in Alternative Care (CEAC) is committed to protecting your privacy and compliance with all relevant legislation and data protection laws of India. This Privacy Policy describes how we collect, use, store, process, and share your information in relation to the use of Service(s). This Privacy Policy covers our treatment of information that is gathered by us, including personally identifiable information or personal but does not apply to information collected by third-party websites or services. CEAC strictly adheres to the requirements of the data protection law established in India and this Privacy Policy is published in accordance with, inter alia:

i. Section 43A of the Information Technology Act, 2000;

ii. Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”);

iii. Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.

“Personal Information” is defined under the SPI Rules to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such a person.

The SPI Rules further define “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to:

· passwords;

· financial information such as bank accounts, credit, and debit card details or other payment instrument details;

· physical, physiological and mental health condition;

· sexual orientation;

· medical records and history;

· biometric information;

· information received by body corporate under lawful contract or otherwise;

· visitor details as provided at the time of registration or thereafter; and

· call data records.

Everyone who works with us or for us is familiar and compliant with this privacy policy.

Collection of Personal Data and Information

· Your name, address, phone number, and email address.

· Information about your business or job, including Aadhar Number, Pan Card Number, your designation, name of the organization, office address, office phone number, and email.

· Your credit card or bank details if you make a purchase from us like T-Shirts, toys, books, etc, or get the payment from CEAC or Government or when a bank account is opened in the name of the foster child.

· Other personal information for our human resources, finance, and general administration.

· Other personal information required for declaring you, foster parents.

· Other personal information to help CEAC in organizing and inviting you to training sessions, seminars, and other events.

How CEAC collects personal information

· From the website, when you give details to get in touch with you to become foster parents; 

· Directly from the person we are working with to provide advice, materials, or other resources;

· Directly from potential foster carers, or from any of their household, family members, or other connections as part of their foster carer application process and during an assessment.

· From publically available information;

· From our key stakeholders, such as the District Child Protection Unit, Child Welfare Committee, UNICEF and Department of Social Welfare and other community workers. 

How CEAC stores personal information

We take reasonable steps to keep personal information secure and protected from being released without authorization. We store hard-copy information in our secure offices and electronic information on our secure servers. However, despite our utmost efforts to protect your Personal Data, CEAC cannot warrant the security of any data you transmit to us through our online services/ applications. By accepting this Privacy Policy, you accept that such transmission of your Personal Data is done at your own risk. Lastly, you are requested to help us protect your data privacy by maintaining the secrecy of the username and password you use for any of our Services.

How CEAC uses personal information

· Our priority is to keep personal information confidential and only use for the reason it is collected;

· We won’t reveal, sell, distribute, rent, license, share or pass on any information to third parties unless the individual or organization give us their consent, or the law requires to do so;

· To improve our Website’s/Application’s functionality, and to customize and improve the user experience with us and the overall quality of our Service(s)

· To communicate with you about any changes to our Service(s)

· To verify your identity and perform checks to prevent fraud;

· To send alerts and newsletter(s) to you;

· Your information helps us provide better services and to give you relevant information about them.

Use of Cookies

Some of our Web pages utilize “cookies” and other tracking technologies. “Cookies” are small pieces of information placed by a website onto your computer’s hard drive. Cookies do not collect any sensitive personal information from you. We use cookies to analyze data about our web page traffic, which helps us save your preferences for your future visits. This allows us to customize our website according to your interests, which will enable us to deliver a more personalized service to our customers. You may choose to accept or decline cookies. Please be aware that by declining cookies you may be unable to use our website to its fullest capability.

 Third-Party Link and content on Services

Our Services may link to third-party websites/applications and services that are outside our control. Further, CEAC, its associate companies, its affiliates, and their Trustees, Board Members and employees accept no liability and will not be liable for any loss or damage arising directly or indirectly (including special, incidental or consequential, punitive, or exemplary loss, damage or expenses) from your use of any application or any site or inability to use by any party, howsoever arising, and including any loss, damage or expense arising from, but not limited to, any defect, error, omission, interruption, imperfection, fault, mistake or inaccuracy with any online application, its Contents (material, information, data, money market movements, news items, etc.) or associated services, or due to unavailability of any application or any part thereof or any Contents or associated services even if CEAC is advised of the possibility of such damages, losses or expenses.

 Disclaimer

CEAC shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any information concerning the user’s account and/or information relating to or regarding online transactions using credit cards/debit cards and/or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used whether or not in pursuance of a legal process or otherwise. CEAC does not store any Credit\ Debit card details. Any other personal and sensitive Personal Data shared by you which is not asked by CEAC during registration, either mandatorily or optionally; accounts to wilful and intentional furnishing; and CEAC will not be liable for breach of such information.

Intellectual Property Rights

Please note that CEAC retains all rights (including copyrights, trademarks, patents as well as any other intellectual property right) in relation to all information provided on or via this its website/application (including all texts, graphics, and logos).

Changes to this Privacy Policy

CEAC reserves the right to change or update this Privacy Policy or any other of our policies/practices at any time. The same shall be notified to you by posting such changes or updated Private Policy on the page. Any changes or updates will be effective immediately upon posting to our web site www.canwefoster.org.

No Contractual Obligation

Please note that this privacy policy does not create any contractual or other legal rights in or on behalf of any party, nor is it intended to do so. 

Change in Personal Details

We don’t collect a lot of personal information. But we will always be clear about what we’re asking for and why, and we’re accountable for keeping it secure. If you want to see or change the information we hold about you or make a privacy co